• Best Customer Report

You receive an overview of which guests, really good and loyal are. We utilize a special statistical procedure, helping you plan your future marketing actions correctly.

• Defector Report

Find out, which of your past best customers are no longer with you. You can work out explicit repossession activities. 

• Guest Index Evaluation

A large part of your customer data base is filled with information about customers that have either only been in your established once nor ever. On the basis of your guest data this report generates an index showing you which guests have the potential of being a “Best Customer”.

• Best Producing Companies

Which are my best corporate customers and do they book regularly? The „Best Producing Company” Report shows you the facts. Your sales department receives clear recommendations of actions.

• Customer Lifetime Value

This report calculates the development of your customer’s grade of loyalty and you receive dependable amplitude of your CRM endeavors.

• Feeder Zip Codes

Learn which region is worth advertising or running marketing actions in.

• Feeder Market Report

Optimize your pricing policy and sales endeavors.